Shipping Policy

Shipping Policy

Thank you for shopping with Omni Infusions. This page explains how orders are processed and shipped.

Processing time

Orders are processed in the order they are received. Processing times may vary depending on product availability, handmade batch preparation, order volume, and holidays.

Digital products do not require shipping. Access or download details will be provided according to the delivery method listed on the product page.

Shipping rates

Shipping rates are calculated at checkout when physical products are available for purchase. Rates may vary based on package weight, destination, and selected shipping method.

Incorrect shipping information

Please make sure your shipping address is correct before placing your order. Omni Infusions is not responsible for delays, lost packages, or returned packages caused by incorrect or incomplete addresses entered at checkout.

Lost, delayed, or damaged packages

Once an order has been handed to the shipping carrier, delivery timing is handled by the carrier. If your package arrives damaged, please keep the packaging and contact us as soon as possible with your order details and photos.

Local delivery or pickup

If local delivery or pickup becomes available, details will be listed at checkout or on the product page.